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32 | Staff left resident in soiled briefs for an extended period of time
Based on interviews, record review, and observation, staff stated that residents are checked every couple of hours and that incontinence care is provided when a resident is wet or soiled. Staff described providing care based on each resident’s individual needs. Observation of residents did not identify any resident remaining in soiled briefs for an extended period of time. Therefore, the allegation that staff left a resident in soiled briefs for an extended period of time is UNFOUNDED.
Staff do not ensure bathrooms are clean
Based on interviews, record review, and observation, the facility’s bathrooms were observed to be clean and maintained in a sanitary condition. Staff stated that bathrooms are cleaned every few hours throughout the day and are cleaned after a resident uses the bathroom, as needed. Resident interviews did not identify concerns regarding the cleanliness of the bathrooms. The condition of the bathrooms observed during the investigation was consistent with the information provided by staff and residents. Therefore, the allegation that staff do not ensure bathrooms are clean is UNFOUNDED.
Staff yell at residents
Based on interviews, record review, and observation, residents interviewed stated that staff do not yell at residents and described staff as kind, respectful, and caring. Observation of staff interactions with residents was consistent with the residents’ statements, with staff interacting with residents in a calm and respectful manner. No yelling or inappropriate communication toward residents was observed. Therefore, the allegation that staff yell at residents is UNFOUNDED.
Exit interview conducted. Report left with facility. |