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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 195850339
Report Date: 09/11/2026
Date Signed: 09/11/2026 02:41:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2026 and conducted by Evaluator Zabel Chochian
COMPLAINT CONTROL NUMBER: 29-AS-20260325145946
FACILITY NAME:INN AT THE PARK VENTURAFACILITY NUMBER:
195850339
ADMINISTRATOR:ANGUIANO, ROSEFACILITY TYPE:
740
ADDRESS:21200 VENTURA BLVDTELEPHONE:
(818) 884-7100
CITY:WOODLAND HILLSSTATE: CAZIP CODE:
91364
CAPACITY:200CENSUS: 154DATE:
09/11/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Rose Anguiano, Administrator TIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff did not prevent drug activity on the premises.

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver the investigation findings. Upon arrival LPA met with staff who informed Administrator Rose Anguiano of LPA's visit. LPA met with Administrator and the reason for the visit was explained.

On 03/25/2026, Community Care Licensing Division received a complaint alleging “Staff did not prevent drug activity on the premises”. It was reported that there is illegal drug activity in the facility. Information was received that there is a resident who has been bringing in and doing illegal drugs in their room. In addition, it was alleged that other residents have begun using illegal drugs in their room as well. According to the Reporting Party (RP) this issue has been reported multiple times to the Administrator and other facility staff, but no action has been taken. The complaint was referred to Community Care Licensing (CCL) Investigations Branch (IB). (Continue to LIC9099c)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Zabel Chochian
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 29-AS-20260325145946
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: INN AT THE PARK VENTURA
FACILITY NUMBER: 195850339
VISIT DATE: 09/11/2026
NARRATIVE
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On 04/03/2026, LPA Chochian conducted the initial complaint visit. LPA met with Resident Care Coordinator, Tina Hernandez, Assistant Administrator, Alexander Solorio and Executive Director Rose Anguiano. During the initial visit, a physical plant tour was conducted at approximately 10 a.m. During the tour, LPA observed the common areas, and random resident rooms. Additionally, LPA met with and interviewed three (3) residents; additional residents were interviewed in the facility office. Total of twelve (12) residents were interviewed from approximately 10:45 a.m. - 12:15 p.m. LPA also conducted interviews with six (6) staff from approximately 12:30 p.m. - 1:30 p.m. Furthermore, records relevant to the investigation were obtained and copies were forwarded to the Department’s Investigation Branch.

On 04/13/2026, between the hours of 12:56 p.m. – 5 p.m., the Department conducted interviews with Resident #2 (R2) and Resident #3 (R3), and staff. Additional interviews were conducted on 04/22/2026 with staff and Resident #1 (R1). The Department also conducted interview with a credible witness on 4/16/2026 and reviewed facility records relevant to the investigation.

The investigation revealed R1 reported to Adult Protective Services (APS) that they were dating R2 and suspects that R3 was perusing R2 and providing R2 with drugs. R1 was concerned with R2 because they suspected that R2 and R3 were in a bad relationship. R2 denied any drug activity at the facility and denied ever being in a romantic relationship with either of the residents. It was confirmed that R1 did not witness any drug activity at the facility. Records reviewed documented the alleged illegal drug activity were thoroughly investigated by the staff and addressed by APS and Law Enforcement and confirmed there was no evidence of R2 or R3 involved in any drug related activity. In addition, R1 confirmed that “they did not see the drugs.”

Furthermore, information gathered during the course of the investigation revealed that residents have not seen any person use or sell illegal drugs in the facility. However, some residents may seem like they are under the influence yet, it is hard to determine if it is related to drugs or medical issues. The facility’s population consists of residents who are verbal and aware of their surroundings and would not hesitate to make such allegations known if they witnessed any drug activity in the facility. Staff interviewed denied the allegation and stated that they have no knowledge of any resident engaged in illegal drug activity at the facility. Administrators also stated that she has not heard any concerns related to drug use in the past few months. (Continue to LIC9099c)
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Zabel Chochian
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 29-AS-20260325145946
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: INN AT THE PARK VENTURA
FACILITY NUMBER: 195850339
VISIT DATE: 09/11/2026
NARRATIVE
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Records reviewed revealed that the facility does have a history of other complaints about possible drug use at the facility, however these allegations were not confirmed. There is no evidence to support the allegation that facility failed to prevent drug activity on the premises at this time.

Based on the above information gathered although the allegation may be valid, there is insufficient evidence to support the allegation or that a violation occurred; therefore, the allegation “Staff did not prevent drug activity on the premises.” is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. Copy of the report was provided.
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Zabel Chochian
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3