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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610337
Report Date: 08/21/2026
Date Signed: 08/21/2026 02:41:44 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/18/2026 and conducted by Evaluator Tihesha Smith
COMPLAINT CONTROL NUMBER: 31-AS-20260818093934
FACILITY NAME:NH CARE, LLCFACILITY NUMBER:
197610337
ADMINISTRATOR:KOSOYAN, GRIGORFACILITY TYPE:
740
ADDRESS:15757 SEPTO STREETTELEPHONE:
(818) 919-9181
CITY:NORTH HILLSSTATE: CAZIP CODE:
91343
CAPACITY:6CENSUS: 4DATE:
08/21/2026
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Davit Manucharyan, AdministratorTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff did not provide appropriate care and supervision
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA)Tihesha Smith made a compliant visit to this facility to investigate the above allegations. LPA Smith was greeted by staff and disclosed the reason for the visit. Staff contacted the administrator who arrived later.

Staff did not provide appropriate care and supervision

It was alleged that due to staff not providing appropriate care and supervision, Resident #1 (R1) engaged in prohibited sexual behavior while in a public setting. To investigate the above allegation, LPA Smith conducted interviews with three (3) residents and two (2) staff between 10:35 AM and 2:25 pm, requested and review facility documents at 11:05 AM, and briefly toured the facility with the administrative at approximately 11:25 AM.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tihesha Smith
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20260818093934
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: NH CARE, LLC
FACILITY NUMBER: 197610337
VISIT DATE: 08/21/2026
NARRATIVE
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(Cont from 9099)
Interview with the administrator revealed that they do not have any residents in the facility by R1’s name, have never had R1 admitted to the facility, and no currently admitted residents have engaged in the alleged prohibited behavior. All staff and residents interviewed revealed do not know any resident or staff by R1’s name. One (1) of four (4) residents identified to have two similar characteristics of R1 revealed have never engaged in any inappropriate prohibited behavior. Upon review of available facility and Dept records, LPA Smith found no indication that R1 was ever admitted to NH Care LLC.

Based on the information obtained during the visit, it was revealed that R1 does not and has never resided at the facility. Therefore, the allegation is Unfounded, meaning the allegation is false, could not have occurred, and/or was without a reasonable basis. LPA has therefore dismissed the complaint.

A case management visit was conducted in conjunction with this complaint.

Exit interview conducted/copy of the report given.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tihesha Smith
LICENSING EVALUATOR SIGNATURE:

DATE: 08/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2