198320378-8-8-2026-11-AS-PMAA-DXJMXR-20260902100018

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198320378
Report Date: 08/08/2026
Date Signed: 08/08/2026 10:53:26 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2025 and conducted by Evaluator Socorro Leandro

COMPLAINT CONTROL NUMBER: 11-AS-20251121141444

FACILITY NAME:	SAVANT OF SANTA MONICA		FACILITY NUMBER:	198320378
ADMINISTRATOR:	NATHANIEL VENZON		FACILITY TYPE:	740
ADDRESS:	1447 17TH STREET		TELEPHONE:	(310) 829-5904
CITY:	SANTA MONICA	STATE: CA	ZIP CODE:	90404
CAPACITY:	174	CENSUS: 127	DATE:	08/08/2026
		UNANNOUNCED	TIME BEGAN:	09:20 AM
MET WITH:	Maintenance Director - Christian Rivera		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff stole residents’ personal belongings.

INVESTIGATION FINDINGS:

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On 08/08/2026, Licensing Program Analyst (LPA) Socorro Leandro conducted an unannounced complaint investigation visit regarding the allegation listed above. LPA met with the Maintenance Director, Christian Rivera and the purpose of the visit was explained. LPA was granted entry to the facility.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:	DATE: 08/08/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 5

Control Number 11-AS-20251121141444

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/08/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/31/2026 Section Cited CCR 87218(a)(2)	1 2 3 4 5 6 7	Theft and Loss (a) The licensee shall ensure an adequate theft and loss program as specified in Health and Safety Code Section 1569.153. (2) A licensee who fails to make reasonable efforts to safeguard resident property, shall reimburse a resident for or replace stolen or lost resident property at its current value. The licensee shall be presumed to have made reasonable efforts to safeguard resident property if there is clear and convincing evidence of efforts to meet each requirement specified in Section 1569.153. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	The Maintenance Director has agreed to return residents’ stolen property (property that was not returned to them from the Culver City Police Department) for R1 to R5 and R7.
	8 9 10 11 12 13 14	Based on records reviewed and interviews conducted, the licensee did not comply with the section cited above by not safeguarding residents’ personal property and not reimbursing/replacing residents’ stolen property which posed potential safety or personal rights risks to persons in care.	8 9 10 11 12 13 14	Email proof of correction to Socorro.Leandro@dss.ca.gov
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:	DATE: 08/08/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 5

Control Number 11-AS-20251121141444

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 08/08/2026

NARRATIVE

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Investigation consisted of the following:

On 12/01/2025, interviews were conducted with Resident 1 (R1) to Resident 6 (R6). On 01/15/2026, interviews were conducted with R1, R2, R4, R5, R6, and Staff 2 (S2). On 03/24/2026, interviews were conducted with R1, R2, R4, and Staff 3 (S3) to Staff 6 (S6). On 04/03/2026, interviews were conducted with Witness 1 (W1) and Witness 2 (W2). Interviews were attempted with Staff 1 (S1) and Resident 7 (R7). Facility records reviewed consisted of Client Roster, Personnel Report dated 12/01/2025, Staff Schedule from 11/14/2025 to 11/25/2025, Staff Roster with contact information, and Facility Sketch. Staff 1’s (S1) records reviewed consisted of Position Description, General Handbook Acknowledgement, Identification Information, Personnel Record dated 07/21/2025, and other pertinent information. R1 to R7’s records reviewed consisted of Face Sheet and Emergency Information, Unusual Incident/Injury Report dated 11/22/2025, SOC341 Report of Suspected Dependent Adult/Elder Abuse dated 11/19/2026, and Resident Statements dated 11/28/2025. Police Reports reviewed consisted of Los Angeles County Sheriff’s Department (LASD) Booking Information, Culver City Police Department Report #25-0005809, Santa Monica Police Department Reports #25-109912, 25-10097, and 25-110099.

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:	DATE: 08/08/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 5

Control Number 11-AS-20251121141444

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 08/08/2026

NARRATIVE

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Investigation revealed the following:

Allegation: “Staff stole residents’ personal belongings”, it is being alleged that S1 stole residents' personal belongings.

Interviews with R1 to R6 revealed the following: 1 out of 6 residents were unable to provide additional information. 5 out of 6 residents agreed with the allegation, furthermore, residents indicated that S1 stole from them and/or other residents in the facility, additionally, residents indicated that they were informed that S1 had been arrested, moreover, they were notified by the Culver City Police Department to retrieve their stolen items, in addition, residents indicated that the facility has not reimbursed them for the valuables that have not been returned to them.

Interviews conducted with S2 to S6 revealed the following: 1 out of 5 staff were unable to provide additional information. 4 out of 5 staff agreed with the allegation, moreover, staff indicated that residents informed them that their personal belongings had gone missing and S1 was a suspect, furthermore, staff indicated that days later the Culver City Police Department called the facility informing them that S1 had been arrested and found with residents’ personal belongings.

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:	DATE: 08/08/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2026

LIC9099 (FAS) - (06/04)

Page: 4 of 5

Control Number 11-AS-20251121141444

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO ASC, 1000 CORPORATE DR #100
MONTEREY PARK, CA 91754

FACILITY NAME: SAVANT OF SANTA MONICA	FACILITY NUMBER: 198320378
	VISIT DATE: 08/08/2026

NARRATIVE

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Records reviewed of the Staff Schedule for 11/2025, SOC341 Report of Suspected Dependent Adult/Elder Abuse dated 11/19/2026, Unusual Incident/Injury Report dated 11/22/2025, Los Angeles County Sheriff’s Department (LASD) Booking Information, Culver City Police Department Report #25-0005809, Santa Monica Police Department Reports #25-109912, 25-10097, and 25-110099 revealed the following timeline of events: S1 was on shift on 11/15/2025 from 10:00 PM to 11/16/2025 at 06:30 AM. On 11/26/2025 at approximately 9:00 AM, residents reported to staff that items had gone missing from their rooms and management immediately suspended the alleged suspect S1. On 11/26/2025 at approximately 8:31 PM the Santa Monica Police Officer responded to a petty theft incident at the facility and interviewed R1, R2, and R4. On 11/16/2025 at 6:10 PM, S1 was arrested by the Culver City Police Department and found to be in possession of R1 to R5’s and R7’s personal belongings such as, Identification Cards (IDs), bank cards, social security card, a phone, and so on. A criminal case against S1 has been filed for charges that include PC530.5(a) (identity theft) and PC530.5(c)(1) (possession of identifying information). On 11/18/2025, the facility was notified by the Culver City Police Department that S1 had been arrested, and residents were notified to retrieve their belongings. There is no documentation indicating that the facility reimbursed residents’ stolen property (stolen property not provided back to residents from the Culver City Police Department).

Substantiated: Based on observations, interviews and record reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D.

An exit interview was conducted, appeal rights were reviewed, plans of corrections were developed and a copy of this report was left with the Maintenance Director, Christian Rivera.

SUPERVISORS NAME: Ulysses Coronel
LICENSING EVALUATOR NAME: Socorro Leandro
LICENSING EVALUATOR SIGNATURE:	DATE: 08/08/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/08/2026

LIC9099 (FAS) - (06/04)

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