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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 198603692
Report Date: 09/29/2026
Date Signed: 09/29/2026 04:25:34 PM

Document Has Been Signed on 09/29/2026 04:25 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK ASC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME:BRADFORD RESIDENTIAL CARE INC.FACILITY NUMBER:
198603692
ADMINISTRATOR/
DIRECTOR:		SANTAMARIA, HUMBERTOFACILITY TYPE:
740
ADDRESS:1111 BRADFORD DRIVETELEPHONE:
(626) 233-7489
CITY:GLENDORASTATE: CAZIP CODE:
91740
CAPACITY: 6CENSUS: 6DATE:
09/29/2026
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:15 AM
MET WITH:Joana Heredia Viagas, staffTIME VISIT/
INSPECTION COMPLETED:
04:30 PM
NARRATIVE
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Licensing Program Analyst (LPA) Tao conducted an unannounced annual visit at the facility. LPA met with caregiver Joana Heredia Viagas and the Licensee Humberto Santamaria joined the visit soon after. The reason for the visit was explained.

The facility is licensed to serve six (6) non-ambulatory who are age 60 and above. Annual fees are current. Six (6) hospice waivers were approved.

The facility is a single-family home located in a residential area of Glendora. The home consists of a kitchen, dining area, office, living room, six (6) resident bedrooms, two (2) bathrooms, attached garage with laundry, front and backyards.

The following were reviewed during this visit:

Infection Control: Sufficient PPE supplies and an Infection Control Plan maintained at the facility were observed and in compliance.

Physical Plant & Environment Safety: Physical plant tour was conducted. Residents’ bedrooms were checked and in compliance. Storage areas for toxins, knives, and hazardous items were kept in a locked cabinet and were inaccessible to residents. The passageways, backyard and outdoors were free of hazards. Smoke detectors and carbon monoxide detectors were operable. (-Continued on the LIC809-C)

Lisa Hicks
Bonnie Tao
DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 09/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 4
California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK ASC, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754
FACILITY NAME: BRADFORD RESIDENTIAL CARE INC.
FACILITY NUMBER: 198603692
VISIT DATE: 09/29/2026
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Fire extinguishers were observed and fully charged. Water temperature was tested and the temperatures were between 118.9 to 119.2 degrees F., which is in compliance with regulations.

Operational Requirements and Disaster Preparedness: Facility has an activity area furnished for outdoor use. Fire drills were conducted quarterly. The last fire drill was on 09/01/2026.

Staffing and Personnel Records- Training: Sufficient staffing was observed in the facility. Staff files were reviewed and in compliance.

Resident Rights-Information and resident Records-Incident Reports: Facility provided telephone landline and internet for the residents. Resident rights posters and reporting posters were displayed within the facility.

Food Service: Two (2) days of perishables and one-week (7) days of non-perishables food supply were observed. Sufficient food supply was stored in the kitchen and pantry areas. The kitchen was observed to be clean.

Health Related Service: Medication was properly labeled, centrally stored, and in their original containers.

Incidental Medical & Dental and Emergency Intervention: Staff designated to administer medication have the proper training on file.

Exit: Deficiencies were noted during this visit per California Code of Regulations, Title 22, Division 6. Exit interview was conducted with Licensee Humberto Santamaria and caregiver Joana Heredia Viagas. Copies of LIC 809s and appeal rights were provided.

NAME OF LICENSING PROGRAM MANAGER: Lisa Hicks
NAME OF LICENSING PROGRAM ANALYST: Bonnie Tao
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 09/29/2026 04:25 PM - It Cannot Be Edited


Created By: Bonnie Tao On 09/29/2026 at 03:55 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CNTR DR. ST 500
MONTEREY PARK, CA 91754

FACILITY NAME: BRADFORD RESIDENTIAL CARE INC.
FACILITY NUMBER: 198603692

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/29/2026

DEFICIENCIES & PLANS OF CORRECTION (POCs)
Type A
Section Cited
CCR
87465(a)(4)
Incidental Medical and Dental Care Services
(4) The licensee shall assist residents with self-administered medications as needed.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observationa and medication record review, the licensee did not comply with the section cited above because Resident#2's AM medication Carvediolo and Duloxetine were administered up-do-date but mediation records were not logged on 9/4/26, 9/8/26 and 9/26/26-9/28/26; also, Resident#5's PRN Rx - Hyscyamine/Ondansetron/Tramadol records were missing but Rx were administerd which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/30/2026
Plan of Correction
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Licensee agreed to provide in-service training to all staff on medication administration and review all residents's Rx for Oct 2026 to ensure records are matched with prescribed medication. Licensee will provide the training sign in sheet to proof the training was provided to Licenising on POC due date.
Type A
Section Cited
CCR
87465(a)(5)(A)
Incidental Medical and Dental Care Services
(5) Facility staff, except those authorized by law, shall not administer injections, but staff designated by the licensee may assist persons with self-administration as needed. Assistance with self-administered medications shall be limited to the following: (A) Medications usually prescribed for self-administration which have been authorized by the person's physician.

This requirement is not met as evidenced by:
Deficient Practice Statement
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Based on observationa and medication record review, the licensee did not comply with the section cited above because Resident#5's Rx Buspirone, Trazodone and Gabapentin (AM/PM/Evening) were logged as administered but the medications were still in original bubble pack on 9/28/26; also, Resident#1's August & Sept routine Rx records were missing but Rx were administered which poses an immediate health, safety or personal rights risk to persons in care.
POC Due Date: 09/30/2026
Plan of Correction
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Licensee agreed to provide in-service training to all staff on medication administration and ensure staff would follow facility policy on proper medicaiton administration. Licensee will provide the training sign in sheet to proof the training was provided to Licenising on POC due date.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Lisa Hicks
NAME OF LICENSING PROGRAM MANAGER:
Bonnie Tao
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 09/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 09/29/2026


LIC809 (FAS) - (06/04)
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