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13 | Licensing Program Analysts (LPAs) V. Gorban and H Vang arrived commence complaint investigation to allegation stated above. LPA explained the purpose of the visit to house manager Victoria Montoya and was allowed entry.
During the course of the investigation, LPA conducted a physical pant inspection, conducted interviews, and reviewed records.
The Department has investigated the allegation: Staff did not ensure facility was free from pests. Based on observation during facility visit LPAs toured random rooms, dining and kitchen. Investigation have not provided sufficient evidence to establish that facility had an ongoing pest infestation or that the facility staff failed to appropriately address reported tests concern. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore above allegation is UNSUBSTANTIATED.
Exit interview conducted, report signed and copy of this report provided for facility records.
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