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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 300613273
Report Date: 08/07/2026
Date Signed: 08/07/2026 04:42:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/21/2026 and conducted by Evaluator Edward Kim
COMPLAINT CONTROL NUMBER: 22-AS-20260421090530
FACILITY NAME:MORNINGSIDE OF FULLERTONFACILITY NUMBER:
300613273
ADMINISTRATOR:CHRISTOPHER OAKESONFACILITY TYPE:
741
ADDRESS:800 MORNINGSIDE DR.TELEPHONE:
(714) 256-8000
CITY:FULLERTONSTATE: CAZIP CODE:
92835
CAPACITY:712CENSUS: 393DATE:
08/07/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Administrator- Christopher OakesonTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Licensee does not ensure facility is kept clean, safe, sanitary and in good repair at all times.
INVESTIGATION FINDINGS:
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On August 7, 2026, Licensing Program Analyst (LPA) Edward Kim conducted a subsequent complaint visit to deliver complaint investigation findings. LPA met with Administrator Christopher Oakeson and explained the purpose of the visit.

The investigation consisted of the following. LPA Kim toured the facility. LPA requested and obtained copies of the resident, staff rosters, mold inspection records, and facility maintenance records. LPA requested copies of three residents service records which include Physician’s Report, Appraisal/Needs and Services Plan, admission agreements, facesheets, and other document records.

The investigation revealed the following:

Continued on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Edward Kim
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 22-AS-20260421090530
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: MORNINGSIDE OF FULLERTON
FACILITY NUMBER: 300613273
VISIT DATE: 08/07/2026
NARRATIVE
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Allegation: Licensee does not ensure facility is kept clean, safe, sanitary and in good repair at all times.

It is alleged that mold was discovered in a resident #1’s (R1) bathroom, mold grown behind R2’s dishwasher, R3’s carpet, and the dining hall after a flood.

Based on interviews conducted four out of five residents denied the allegation and three out of three staff denied the allegation. One out of five residents confirmed the allegation. Four residents stated that the facility did a good job maintain the facility is kept clean, safe, sanitary, and good repair. R2 and R3 denied that there was any mold found in any of their rooms or found in the dining room. Four residents and all staff stated that there was no smell or structural issues when the flood in dining area during the time and after the flooding for two to three weeks.

R1 stated that there was mold in their bathroom air vent and they have proof that it was never taken care of. S1 stated after the initial mold was found in February 10, 2026, they have had at least four mold inspections that have shown that the bathroom air vent does not have any mold. S1 also stated they had decided when R1 went on vacation to renovate the bathroom, bedroom, and kitchen to ensure that it was mold free and in excellent condition to reside in. R1 and S1 stated after the initial mold findings were reported on February 10, 2026, that R1 was sent to a hotel as they were cleaning and ensuring the mold was removed from the bathroom air vent.

S3 stated that the facility does annual checks in each unit HVAC ducts, dryer ducts, and resident restroom ducts to be clear of dust and be in good condition for the good maintenance on equipment and for resident health and safety. Based on observations on April 28, 2026, and August 7, 2026, LPA did not observe any mold in R1’s bathroom, R2’s dishwasher behind, in front, or on the sides, R3’s closet around the floor and carpet, and in the facility dining area.

Based on record review, Mold Inspection Services dated on February 10, 2026, stated that mold was found in the Return Air Vent of R1's bathroom. RegasGroup dated February 23, 2026, stated that mold was not above normal background levels and do not present a problem or concern. Mold Inspection Services dated February 27, 2026, stated that the affected bathroom area passes clearance criteria. Charles Taylor Environmental Technical Services stated on May 11, 2026, May 22, 2026, and June 1, 2026, that the bathroom was in acceptable range. Facility maintenance does two checks each year in vents for dryer air Continued on LIC9099C
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Edward Kim
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 22-AS-20260421090530
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: MORNINGSIDE OF FULLERTON
FACILITY NUMBER: 300613273
VISIT DATE: 08/07/2026
NARRATIVE
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ducts, HVAC ducts, and in the bathroom ducts to maintain working order and for the health and safety for residents. Facility Maintenance dated December 4, 2025, to December 8, 2025, does not note of any mold discovered during the air duct checks.

Based on the information gathered, there is no sufficient evidence gathered to corroborate the above allegation. It is determined that there was no mold in R2’s dishwasher area, R3’s closet floor and carpet area, and in the dining hall carpet area. Although mold was found on February 10, 2026, facility provided a safe environment for R1 to stay at a hotel and removed the mold by February 23, 2026, and it was verified by another company on February 27, 2026. The facility responded in a quick manner to handle the issue. They also did additional testing in May 11, 2026, May 22, 2026, and June 1, 2026 to verify there was no mold and renovated the unit.

Based on observations, interviews, and records review, LPA did not find sufficient evidence to support the above allegation Licensee does not ensure facility is kept clean, safe, sanitary and in good repair at all times. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview was conducted and a copy of the report was provided to Administrator Christopher Oakeson.
SUPERVISORS NAME: Lourdes Montoya
LICENSING EVALUATOR NAME: Edward Kim
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3