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32 | LPA attempted to contact 2 responsible parties of residents 1 and 2 but never received a response. None of the evidence gathered supports the allegation, therefore the allegation is deemed unsubstantiated, meaning that, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.
The investigation into the allegation, staff did not ensure resident's nutrition needs were being met, revealed the following. It was reported that during Resident 1’s (R1) last few days at the facility they were not provided with their pureed meals. Staff 1 and Staff 2 denied the report and stated that R1 was always provided with their pureed meals but R1 did not always finish their meals because their appetite had declined. LPA attempted to contact Witness 1 (W1) who was reported to have knowledge of the incident, but they did not respond to requests for an interview. R1 passed away on June 19, 2026, and was not interviewed. LPA interviewed 2 out of 4 residents who reported they were unaware if R1 ate pureed meals or not. LPA attempted to contact Hospice Nurse 1 but never received a response. Based on the evidence gathered, the allegation is deemed unsubstantiated, meaning that, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.
The investigation into the allegation, staff did not provide a comfortable environment for resident, revealed the following. It was reported that facility staff did not provide a comfortable environment because facility staff made inappropriate comments to residents and their visitors which resulted in visitors and residents feeling uncomfortable. No specific details were provided as to what was said by facility staff. LPA interviewed 2 out of 4 residents who reported they had no issues with facility staff and felt comfortable living at the facility. 2 out of 2 facility staff denied the allegation and reported they never did anything inappropriate at the facility. LPA attempted to contact 2 responsible parties of residents 1 and 2 but never received a response. LPA attempted to contact Witness 1 (W1) who was reported to have knowledge of the incident but they did not respond to requests for an interview. None of the evidence gathered supports the allegation, therefore the allegation is deemed unsubstantiated, meaning that, although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.
The investigation into the allegation, staff is operating beyond the scope of license, revealed the following, it was reported that staff at the facility had converted the garage into 3 bedrooms and the new bedrooms were intended for resident use. LPA toured the facility on June 3, 2026, and on September 15, 2026. The garage has not been converted into 3 bedrooms.
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