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13 | Licensing Program Analyst (LPA) Jenifer Tirre made an unannounced visit to initiate complaint investigation. LPA Tirre met with Administrator Maria Jasmin Avila and Licensee Sheila Ben. During the visit LPA toured the facility, conducted interviews with staff & residents and reviewed records.
Interviews were conducted with three of four residents and residents stated that their needs are being met at facility and that they are able to communicate their needs and concerns to staff if they have any. Resident interview and staff interviews confirmed that residents and responsible parties were active in paperwork completed at facility. Record review revealed that four resident’s (R1-R4) have family members listed as Power of Attorney and Health Directives. LPA observed, the Resident in question does not reside at facility and has never resided at facility.
Based on info gathered, the allegations are deemed UNFOUNDED, meaning the allegations are false, could not have happened and/or is without a reasonable basis.
An Exit interview conducted and a copy of this report was provided to the facility.
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