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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 306006946
Report Date: 06/30/2026
Date Signed: 06/30/2026 02:18:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2026 and conducted by Evaluator Brandon Lopez
PUBLIC
COMPLAINT CONTROL NUMBER: 22-AS-20260622152501
FACILITY NAME:SWANSON TOUCH OF CAREFACILITY NUMBER:
306006946
ADMINISTRATOR:QUE, JUNDITHFACILITY TYPE:
740
ADDRESS:2641 E RIDING WAYTELEPHONE:
(661) 269-6358
CITY:ORANGESTATE: CAZIP CODE:
92867
CAPACITY:6CENSUS: 0DATE:
06/30/2026
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Operator Jundith QueTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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Unlicensed care is being provided.
INVESTIGATION FINDINGS:
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On June 30, 2026, Licensing Program Analysts (LPAs) Brandon Lopez and Garlli Tat conducted an unannounced complaint visit regarding unlicensed care being provided. LPAs arrived at the property and knocked on the front door. LPAs were greeted and granted entry into the property by Operator Jundith Que after explaining the purpose for the visit.

The property consists of a single-story home and a large two story barn in the backyard. The single story home consist of five bedrooms, four bathrooms, a living room, a dining room, a kitchen, and a two car garage. LPAs, accompanied by the Operator, conducted a tour of the premises. During the tour, LPAs inspected each area and did not observe an residents to be residing in the home. LPAs observed the home to be used for residential living for the operator and her son. There were no signs to indicate that the home was being used to operate as a facility or that residents were receiving care/supervision at the home. LPAs, accompanied by the Operator, conducted a tour of the exterior portion of the home.
CONTINUED ON LIC9099-C
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Brandon Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 22-AS-20260622152501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY RO, 770 THE CITY DR., SUITE 7100
ORANGE, CA 92868
FACILITY NAME: SWANSON TOUCH OF CARE
FACILITY NUMBER: 306006946
VISIT DATE: 06/30/2026
NARRATIVE
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LPAs observed a large two story barn located in the backyard that is currently being converted into three bedrooms and two bathrooms. LPAs inspected the barn and observed no individuals to be residing in it. LPAs also observed the barn to be vacant and there were no signs that indicate that the barn was being used to operate as a facility. During the visit, LPAs conducted interviews with the operator, her son, and a witness. All three individuals interviewed denied the allegation. All three individuals also reported that no residents have ever lived on the property, and that no residents were receiving care/supervision at the property.

Based on interviews conducted and observations during the visit, the Department’s investigation revealed that care and supervision is not being provided at this location.

Operator Jundith Que currently has a pending application for licensure at this location.
SUPERVISORS NAME: Sheila Santos
LICENSING EVALUATOR NAME: Brandon Lopez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2