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13 | Licensing Program Analysts (LPAs) Sarina Ramirez and Andrew Martinez conducted an unannounced visit to the facility to conduct a complaint investigation into the above allegation. LPAs met with Administrator Thelma Montebon and discussed the purpose of the visit.
It is alleged the facility is not sufficiently staffed to meet the needs of residents in care, LPAs observed four (4) staff working with one (1) of which is in training. LPAs obtained pertinent documents and conducted interviews to corroborate that staff are sufficiently staff to meet the residents needs.
LPAs interviewed four (4) residents, all whom state the facility is sufficiently staff to meet their needs, staff attend to their calls in a timely manner, and are providing adequate care and supervision.
Therefore, the alleged allegation has been determined Unsubstantiated. Unsubstantiated; meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur.
An exit interview was conducted where this report was discussed, and a copy was provided to Administrator Thelma Montebon at the conclusion of the visit. |