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13 | On September 25, 2026, Licensing Program Analyst (LPA) Abdoulaye Zerbo conducted an unannounced visit to the facility to deliver findings into the allegation listed above. The LPA met with Executive Director Patricia Russell , and informed them of the purpose of the visit.
The LPA conducted a review of facility records and obtained copies of pertinent documentation. Based on the record review and interviews with facility representative, the allegation that facility staff did not accept the resident back to the facility is determined to be unfounded. The investigation confirmed that Resident 1 (R1) is not associated with the licensed facility, as R1 resides in the independent living section of the campus, which is not part of the licensed residential care facility.
A finding that a complaint is unfounded means the allegation could not have happened, is false, and/or is without a reasonable basis.
An exit interview was conducted, and a copy of this report was provided to Executive Director Patricia Russell. |