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32 | Second Allegation:-Staff spoke inappropriately to resident in care.
Staff and Four(4) out of Four(4) residents stated During the review, every staff member and all four residents said that the caregivers are always kind and helpful. The residents shared that the staff are always polite and never say anything mean or inappropriate. According to residents Staff creates a safe, friendly, and respectful home for everyone living there.
Third Allegation:-Staff refused to provide water to resident in care
LPA Singh conducted review of records and interviewed residents.
According to staff and Four(4) out of Four(4) residents stated that staff always provide water to resident in care and never refuse providing care and supervision.
Based on interviews and record review, the investigation did not yield a preponderance of evidence to conclude Staff refused to change the resident’s diaper for several days, Staff spoke inappropriately to resident in care and Staff refused to provide water to resident in care.
Based on the evidence found during the investigation, the allegations listed above Staff refused to change the resident’s diaper for several days, Staff spoke inappropriately to resident in care and Staff refused to provide water to resident in care are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. During today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
An exit interview was conducted and copy of LIC9099 were provided to Administrator Mya Aquinaldo.
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