342700472-9-2-2026-59-AS-LMUZ-DXU2XH-20260911174709

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 342700472
Report Date: 09/02/2026
Date Signed: 09/02/2026 12:40:55 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2026 and conducted by Evaluator Talwinder Bains

COMPLAINT CONTROL NUMBER: 59-AS-20260629134736

FACILITY NAME:	VILLAS AT STANFORD RANCH, THE		FACILITY NUMBER:	342700472
ADMINISTRATOR:	TYNES, GRAYSON		FACILITY TYPE:	740
ADDRESS:	1430 W STANFORD RANCH RD		TELEPHONE:	(916) 741-7050
CITY:	ROCKLIN	STATE: CA	ZIP CODE:	95765
CAPACITY:	150	CENSUS: 87	DATE:	09/02/2026
		UNANNOUNCED	TIME BEGAN:	12:05 PM
MET WITH:	Executive Director - Grayson Tynes		TIME COMPLETED:	12:55 PM

ALLEGATION(S):

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Resident was left on floor for an extended period of time.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Talwinder Bains arrived unannounced to deliver complaint findings.
LPA met with Executive Director - Grayson Tynes during today's inspection.

The Department conducted interviews and reviewed facility records and conducted interviews with residents and staff. Residents interviewed did not indicate any concern with care and supervision. Staff interviews indicated that they were not aware of any residents being left on floor unattended for extended periods of time. During the course of the investigation, there was no specific resident information provided. Based on this information, allegation is Unsubstantiated. Based on documentation and interviews conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is UNSUBSTANTIATED. No deficiencies are being cited.

Exit interview conducted. A copy of the report was provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2026 and conducted by Evaluator Talwinder Bains

COMPLAINT CONTROL NUMBER: 59-AS-20260629134736

FACILITY NAME:	VILLAS AT STANFORD RANCH, THE		FACILITY NUMBER:	342700472
ADMINISTRATOR:	TYNES, GRAYSON		FACILITY TYPE:	740
ADDRESS:	1430 W STANFORD RANCH RD		TELEPHONE:	(916) 741-7050
CITY:	ROCKLIN	STATE:CA	ZIP CODE:	95765
CAPACITY:	150	CENSUS: 87	DATE:	09/02/2026
		UNANNOUNCED	TIME BEGAN:	12:05 PM
MET WITH:	Executive Director - Grayson Tynes		TIME COMPLETED:	12:55 PM

ALLEGATION(S):

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Staff do not ensure resident's toileting needs are being met.
Licensee does not ensure staff have required training.
Staff are not following universal precautions to prevent the spread of infectious disease.
Staff do not ensure resident received medical care in a timely manner.

INVESTIGATION FINDINGS:

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Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 59-AS-20260629134736

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: VILLAS AT STANFORD RANCH, THE	FACILITY NUMBER: 342700472
	VISIT DATE: 09/02/2026

NARRATIVE

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---Report continued.......
Allegation- Staff do not ensure resident's toileting needs are being met. UNFOUNDED

The Department conducted interviews and reviewed facility records and conducted interviews with residents and staff. The allegation did not reveal any evidence to support staff failing to respond timely to residents’ alerts or not assisting them with toileting needs. Information obtained during the investigation indicated that staff responded appropriately and within required time frames when residents needed assistance. There were no observations, documentation, or credible statements to substantiate the allegation. Therefore, the allegation is determined to be UNFOUNDED.

Allegation- Licensee does not ensure staff have required training. UNFOUNDED

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. Record review reflected that facility has proper documentation for staff training per requirements. Staff interviews indicated that they received all required in-services and training upon hire and on-going basis per job duties and there were no issues with this. Based on this information, this allegation is UNFOUNED.

Allegation- Staff are not following universal precautions to prevent the spread of infectious disease. Unfounded

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. Based on observation, record review, and statement reviewed, the facility was following universal precautions to address any outbreaks at the facility. In the event of any outbreaks, facility notifies all residents and staff per facility’s protocol and notifies all required agencies and follow required guidelines. Facility has required PPE supplies to address such issues as needed. Based on this information, allegation is Unfounded.

Allegation- Staff do not ensure resident received medical care in a timely manner. UNFOUNDED

Based on interviews with four (4) staff and four (4) residents, the Department determined that there are enough staff present to meet the needs of the residents in care and that staff seek timely medical attention. Staff stated they know the protocol on how to address any medical intervention, and residents had no concerns with timely medical attention. Therefore, the allegations are UNFOUNDED.

Based on the information obtained, these allegations are UNFOUNDED. A finding that the allegation is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview was conducted and a copy of this report was provided.

SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:	DATE: 09/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026

LIC9099 (FAS) - (06/04)

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