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32 | Continued from LIC9099
Residents interviewed did not report being spoken to in a rude, aggressive, or improper way by any staff member. Outside sources who have regular contact with the resident also denied witnessing or receiving reports of inappropriate communication from staff. During the Department’s visit(s), LPA observed interactions between staff and residents and did not observe any concerning communication, tone, or behavior. A review of facility records, including staff training logs and incident reports, did not reveal any information indicating issues related to inappropriate verbal interactions.
On 6/8/26, it was alleged that staff threw an object at the resident. Staff interviewed denied ever throwing objects at residents or witnessing any staff engage in such behavior. Staff reported that they are trained to
follow proper de-escalation techniques and maintain safe, respectful interactions at all times. Residents
interviewed did not report seeing staff throw objects or behave aggressively toward residents. Outside sources who have regular contact with the facility also denied observing or receiving any credible information indicating that staff engaged in this type of conduct. During the Department’s visits, LPA observed staff interacting appropriately with residents and did not observe any concerning behaviors. A review of facility records, including incident reports and staff training documentation, did not reveal any information supporting the allegation.
Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation(s) are UNSUBSTANTIATED. An exit interview was conducted with the Executive Director, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided. |