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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374601793
Report Date: 10/07/2026
Date Signed: 10/07/2026 06:56:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2021 and conducted by Evaluator Iby Strong
PUBLIC
COMPLAINT CONTROL NUMBER: 08-AS-20210302114157
FACILITY NAME:AVALON PALMSFACILITY NUMBER:
374601793
ADMINISTRATOR:BARFIELD, JULIANAFACILITY TYPE:
740
ADDRESS:3271 INNUIT AVETELEPHONE:
(858) 775-5918
CITY:SAN DIEGOSTATE: CAZIP CODE:
92117
CAPACITY:0CENSUS: 0DATE:
10/07/2026
UNANNOUNCEDTIME BEGAN:
06:43 PM
MET WITH:Report Mailed to Licensee via USPS Certified MailTIME COMPLETED:
06:44 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit client
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Iby Strong sent this report to the former licensee's last known mailing address via USPS certified mail to deliver the investigation findings for the above-mentioned allegations. This facility ceased operations on December 22, 2021.
In March of 2021, Community Care Licensing (CCL) received a complaint alleging Staff 1 hit Resident 1. During the investigation the Department attempted to collect records. Interview with Licensee established that an internal investigation did not reveal residents or staff observed signs of abuse from S1 towards any resident. Outside source interview revealed that this allegation was later recanted, but the Department could not confirm this information. There were no records available to corroborate the allegation.
Based available information collected by the Department there was not a preponderance of evidence to prove the alleged violation occurred, therefore the allegation is unsubstantiated. A copy of this report was mailed to Licensee via USPS Certified Mail.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Iby Strong
LICENSING EVALUATOR SIGNATURE:

DATE: 10/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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