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13 | On 3/15/2022, LPA Hilario conducted a tour of the facility and inspected resident bedrooms and reviewed and collected resident and staff records. Further investigation is needed, and future visits may be necessary to determine the outcome of the investigation.
On, 7/10/2024, LPA Serrano interviewed staff and obtained facility records. More time is needed to reach a determination for the above allegations, therefore, this Complaint needs further investigation.
For the allegations of resident (R1) sustained an infection while in care, staff did not meet residents hygiene needs & staff did not change resident diapers in a timely manner, LPA Donato is not able to get further information from reporting party (RP). Several attempts were made but there was no reply. LPA also attempted to collect records from facility but Health Services Director Jenalyn Arandia searched and confirmed that there are no files for the resident.
Facility license # 374603394 has been closed since 9/30/2024 due to a change in ownership.
Based on interviews, the department has determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
A copy of this report was mailed via U.S. postal mail to the last mailing address on file.
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