374603643-10-10-2026-08-AS-LTEZ-DYTTR7-20261013145701

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374603643
Report Date: 10/10/2026
Date Signed: 10/10/2026 09:35:49 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/26/2023 and conducted by Evaluator Iby Strong

PUBLIC

COMPLAINT CONTROL NUMBER: 08-AS-20231226110907

FACILITY NAME:	ST. PAUL'S PLAZA		FACILITY NUMBER:	374603643
ADMINISTRATOR:	STRATMAN, KIM		FACILITY TYPE:	740
ADDRESS:	1420 E PALOMAR STREET		TELEPHONE:	(619) 591-0600
CITY:	CHULA VISTA	STATE: CA	ZIP CODE:	91913
CAPACITY:	0	CENSUS: 0	DATE:	10/10/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Report Mailed to Licensee via USPS Certified Mail		TIME COMPLETED:	09:45 AM

ALLEGATION(S):

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Illegal eviction.
Facility staff retaliated against resident.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Iby Strong sent this report to the former licensee's last known mailing address via USPS certified mail to deliver the investigation findings for the above-mentioned allegations. This facility ceased operations on April 7, 2026.

In December of 2023, Community Care Licensing (CCL) received a complaint alleging Resident 1 (R1) was issued an illegal eviction and R1 was retaliated against. During the investigation, the Department conducted interviews and collected records. Records of the eviction notice were reviewed, and it was found that the eviction met all Title 22 standards. Interview with multiple staff and outside source close to Resident 1 did not reveal any information to corroborate that R1 was retaliated against.

Based available information there was not a preponderance of evidence to prove the alleged violations occurred, therefore the allegations are unsubstantiated. A copy of this report was mailed to Licensee via USPS Certified Mail.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Iby Strong
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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