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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455002911
Report Date: 08/20/2026
Date Signed: 08/20/2026 01:12:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2025 and conducted by Evaluator Ivan Avila
COMPLAINT CONTROL NUMBER: 59-AS-20251023151824
FACILITY NAME:JD RESIDENTIAL- EL CEDRO VILLAFACILITY NUMBER:
455002911
ADMINISTRATOR:BATTLE, TIFFANYFACILITY TYPE:
740
ADDRESS:775 EL CEDRO AVETELEPHONE:
(530) 209-8364
CITY:REDDINGSTATE: CAZIP CODE:
96002
CAPACITY:4CENSUS: 4DATE:
08/20/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Kyle TrueloveTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Resident has unexplained bruises
INVESTIGATION FINDINGS:
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On August 20, 2026, Licensing Program Analyst (LPA) Ivan Avila conducted an unannounced complaint investigation visit regarding the above allegation directed by the Department. LPA Avila met with assistant manager Kyle Truelove and explained the purpose of the visit.

During the investigation process, interviews and a review of records were initiated.

California Department of Social Services-Community Care Licensing Division-Investigations Branch obtained and reviewed documents and conducted interviews. LPA reviewed facility records.

----- Continued on LIC9099-C -----
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Ivan Avila
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20251023151824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: JD RESIDENTIAL- EL CEDRO VILLA
FACILITY NUMBER: 455002911
VISIT DATE: 08/20/2026
NARRATIVE
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Complaint alleges “Resident has unexplained bruises.” The Investigation Branch interviewed R1 and R1 reported they could not recall how they sustained the bruises on their body. R1 reported that no staff handled them in a rough manner. No reasoning was identified for the bruises in R1's medical records obtained by the investigation branch.

Based on interviews conducted and record review, the preponderance of evidence standards has not been met. Therefore, the above allegation is found to be UNSUBSTANTIATED. Findings that the complaint is Unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted. A copy of this report was provided via email.

SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Ivan Avila
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2