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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565800682
Report Date: 08/25/2026
Date Signed: 08/25/2026 02:43:47 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/24/2026 and conducted by Evaluator Valeria Conway
COMPLAINT CONTROL NUMBER: 29-AS-20260824101812
FACILITY NAME:ALMAVIA OF CAMARILLOFACILITY NUMBER:
565800682
ADMINISTRATOR:MICHELE JOHNSONFACILITY TYPE:
740
ADDRESS:2500 NORTH PONDEROSA DRIVETELEPHONE:
(805) 388-5277
CITY:CAMARILLOSTATE: CAZIP CODE:
93010
CAPACITY:100CENSUS: 53DATE:
08/25/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Sarah StichlerTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Staff inappropriately touched resident.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Valeria Conway arrived at the facility at 8:45 A.M. to conduct a 10-day complaint investigation for the above allegation. Upon arrival LPA met with the Administrative Services Director, Sarah Stichler, Executive Director (ED), Michele Johnson, was unavailable during today's visit, however ASD is authorized to sign today's reports. Reason for the visit was explained.

On 08/24/2026 the Department received a complaint alleging that staff inappropriately touched a resident. To investigate the allegation, the LPA obtained and reviewed pertinent facility records and conducted an interview with the ASD at approximately 9:00 A.M. The ASD identified themselves as the individual responsible for the facility’s Human Resources (HR) department. During the visit, ASD stated that no residents or staff members reported concerns related to the allegation.

Continued on LIC 9099-C
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Valeria Conway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20260824101812
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: ALMAVIA OF CAMARILLO
FACILITY NUMBER: 565800682
VISIT DATE: 08/25/2026
NARRATIVE
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Continued from LIC 9099-C

The LPA reviewed the following records: the Personnel Report (LIC 500), the facility’s resident roster, and the Facility Personnel Report Summary extracted from the Guardian system. The documentation reviewed revealed that the resident identified in the complaint did not reside at this facility. Additionally, the staff members identified in the complaint were not employed by the facility and were not listed on the facility’s personnel roster or in the Guardian system. Based on the information obtained, the allegation is deemed UNFOUNDED at this time. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis.

No citations issued. Exit interview conducted. A copy of the report was provided.
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Valeria Conway
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2