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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565850142
Report Date: 09/24/2026
Date Signed: 09/24/2026 03:40:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2026 and conducted by Evaluator Martha Arroyo
COMPLAINT CONTROL NUMBER: 29-AS-20260618164908
FACILITY NAME:CAMARILLO SENIOR LIVINGFACILITY NUMBER:
565850142
ADMINISTRATOR:SCOTT KEAWEKANEFACILITY TYPE:
741
ADDRESS:6000 SANTA ROSA ROADTELEPHONE:
(805) 388-8086
CITY:CAMARILLOSTATE: CAZIP CODE:
93012
CAPACITY:140CENSUS: 115DATE:
09/24/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Scott KeawekaneTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Facility has an outbreak of scabies due to staff neglect of infection control guidelines
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Martha Arroyo conducted a subsequent complaint visit to the above facility. The purpose of the visit is to deliver findings for the above allegation. The initial complaint visit was conducted on 06/19/2026 by LPA M. Arroyo. On today's visit, LPA Arroyo met with Executive Director (ED), Scott Keawekane. Entrance interview.

During the initial visit on 06/19/2026, approximately between 01:25pm and 02:00pm, the LPA interviewed three staff members and obtained copies of pertinent documents relevant to the investigation.

Report Continued on LIC 9099C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 29-AS-20260618164908
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: CAMARILLO SENIOR LIVING
FACILITY NUMBER: 565850142
VISIT DATE: 09/24/2026
NARRATIVE
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Report Continued from LIC 9099...

It was alleged that facility has an outbreak of scabies due to staff neglect of infection control guidelines. It was reported that both staff and residents have contracted scabies due to facility staff not taking precautions and following infection control guidelines throughout the facility to avoid the spread. Interviews conducted with facility staff revealed that the Ventura County Public Health (VCPH) Department was notified the day following confirmation of a resident's scabies diagnosis. Record review of facility records indicated that on 06/16/2026, the facility received notification from a resident's physician assistant documenting a clinical diagnosis of scabies based on the resident's presenting signs and symptoms. On 06/17/2026, facility staff notified VCPH of the confirmed case. Facility staff stated that VCPH provided guidance and recommendations regarding resident isolation, treatment, infection prevention and control measures, and ongoing monitoring. Staff further stated that residents who tested positive for scabies were placed on self-isolation and remained isolated until they were no longer considered contagious. Staff also reported that all residents in both the Assisted Living and Memory Care units were receiving meals in their rooms to minimize resident contact. In addition, all group activities and congregations were suspended until further notice as an infection control measure to reduce and prevent further spread. Based on the information obtained during the course of the investigation, there is insufficient evidence to support the allegation of “facility has an outbreak of scabies due to staff neglect of infection control guidelines”. Therefore, this allegation is deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was issued.

SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Martha Arroyo
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
LIC9099 (FAS) - (06/04)
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