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25 | Licensing Program Analyst (LPA) Angela Barutyan conducted an unannounced Case Management - Incident visit at 11:25 AM. The purpose of this visit is to conduct an investigation for self-reported concerns regarding safeguarding of resident belongings. LPA met with staff, Interim Executive Director (ED) Shawn-Patrick Ross, and Senior General Manager (GM) Edith Kennedy. Reason for the visit was explained.
On 08/31/2026, the Department received an incident report stating that on 08/25/2026, Resident #1 (R1) left a Ziploc bag of their jewelry on their walker in their apartment, and when R1 returned back to their apartment, the Ziploc was missing and one earring was found on the floor. R1 reported the incident to staff on 08/26/2026. On 09/10/2026, the Department also received a Resident Theft and Loss Record documenting R1’s missing jewelry, Resident #2 (R2)’s missing gold ring, and Resident #3 (R3)’s missing necklace. The record indicates that the items were identified as missing in Mid-July 2026 for R2 and Mid-August 2026 for R3. ED Ross searched through the residents’ apartments, interviewed staff members, and notified family members.
During today’s visit, LPA interviewed five (5) residents, including R1, R2, and R3, and observed their apartments. On 09/08/2026, R1’s missing jewelry was found in their kitchen cabinet; however, one earring was still missing. R2 and R3 have not recovered their jewelry as of today’s visit. Residents and staff stated that the facility staff took their allegations seriously, thoroughly checked their apartments, and offered solutions such as purchasing a locked safe box, installing cameras in resident rooms, or filing a police report. Residents indicated that they did not wish to proceed further with these actions. ED stated that the facility is actively investigating the matter and will continue to update the Department.
No deficiencies cited at this time. An additional report may follow if warranted. Exit interview conducted and report provided.
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