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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 577001215
Report Date: 09/11/2026
Date Signed: 09/18/2026 10:32:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2026 and conducted by Evaluator Jill Nakagawa
COMPLAINT CONTROL NUMBER: 21-AS-20260513092443
FACILITY NAME:UNIVERSITY RETIREMENT COMMUNITY AT DAVISFACILITY NUMBER:
577001215
ADMINISTRATOR:MARIA BURTONFACILITY TYPE:
741
ADDRESS:1515 SHASTA DRIVETELEPHONE:
(530) 747-7000
CITY:DAVISSTATE: CAZIP CODE:
95616
CAPACITY:500CENSUS: 45DATE:
09/11/2026
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Maria Burton, AdministratorTIME COMPLETED:
01:18 PM
ALLEGATION(S):
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Resident sustained severe injuries resulting in death due to staff neglect
INVESTIGATION FINDINGS:
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****This is an amendment to report****
On 9/11/2026, Licensing Program Analyst (LPA) Jill Nakagawa met with Maria Burton to present findings from a complaint investigation related to an allegation of “resident sustained severe injuries resulting in death due to staff neglect”. The Department conducted the investigation which included interviews with residents, staff, families, emergency medical responders, physicians, and Davis Police officers. Additionally, the Department reviewed medical records, facility records, emergency medical responders’ notes, Davis Police report as well as reviewed photographic evidence.
(Continued on 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Jill Nakagawa
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 21-AS-20260513092443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: UNIVERSITY RETIREMENT COMMUNITY AT DAVIS
FACILITY NUMBER: 577001215
VISIT DATE: 09/11/2026
NARRATIVE
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(Continued from 9099)

On 1/10/2026 at approximately 9:30 pm, staff heard a sound and went to investigate. Upon entering Resident (R1) and (R2) room, it was discovered that R1 was lying in bed with blood on their face, forehead and top of head. R2 was sitting in a recliner fully dressed with a small amount of blood on their hand. 911 was called and R1 was taken to the hospital. Prior to the incident, both residents had dinner with their spouses who then helped get R1 and R2 ready for bed which was uneventful. Davis Police conducted an investigation and determined R2 inflicted the injury upon R1. R1 repeatedly said "assault," and "roommate" when asked by medical staff who assaulted them. R2 was interviewed but did not recall the event.
Interviews and record review found neither resident had a history of falls, aggressive behaviors, or any noted altercations (verbal or physical) with each other or any other individuals. R1 and R2 had been roommates since 8/25/25 with no history of aggression or incidents. Interviews with R1 and R2’s spouse showed that neither resident expressed any concerns regarding each other.

Based on interviews and record review, there is insufficient evidence to prove the facility had knowledge that R2 would become aggressive towards R1 causing injury.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Report signed by Maria Rodriguez, RCFE Manager for Maria Burton, Administrator.

SUPERVISORS NAME: Kimberley Mota
LICENSING EVALUATOR NAME: Jill Nakagawa
LICENSING EVALUATOR SIGNATURE:

DATE: 09/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2026
LIC9099 (FAS) - (06/04)
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